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Bullguard IS 10 quarantine problem

Posted 7/12/2011 1:12 PM
#91897
User avatar

rizaldi wisnu Member

Date Joined Nov 2016
Total Posts: 1
Bullguard IS 10 has detected and quarantined many viruses in my friend's flashdisk, but, when I open bullguard, it said that files in quarantine is 0, that's false, and it will be normal again when I shut down the bullguard and start bullguard again. Every virus that quarantined, is not displayed in quarantine directory, although bullguard has quarantined it, so I must restart the bullguard to upload the virus to bullguard, I use win 7. Please fix this issue
Posted 7/13/2011 5:13 AM
#91905
User avatar

Tavi Advanced member

Date Joined Nov 2016
Total Posts: 164
Hello,

Please tell me if the files were detected on accessing the external memory or after running an on-demand scan.
Cheers,


Octavian Arvunescu
Senior Support Technician

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