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Could not start the real-time e-mail scanner Error 0x2

Posted 2/16/2022 3:00 PM
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rjbcollege Member

Date Joined Feb 2022
Total Posts: 2
Installed the Internet Security application on a second machine (3 pc licence) and during the 1st scan it said:

Could not start the real-time e-mail scanner Error 0x2

I would like to know why this is the case, where the logs can be found so I can look into this and perhaps configure it to work in future.  It seems to work fine on my other computer.

Posted 2/16/2022 4:49 PM
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
Please contact customer support directly, so we can get your logs. This error is a very uncommon one
Andreea-Luciana Ostache
Support Team Leader

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