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Release Notes Update

Posted 3/22/2021 3:23 PM
#130471
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TechnoNerd Valued member

Date Joined Feb 2021
Total Posts: 15
Build 21.0.388 was released a couple of weeks ago and is now at 388.2. When will the Release Notes page get an update with the change-log? Thank you.
Posted 3/23/2021 1:24 PM
#130472
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
The way one should read these would be:

Version 21. Service Pack 0. build 388 . hotfix 2

We do not release updates on hotfixes, so as users that do not have the hotfix yet are not exposed, just like any other software.

 
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

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Posted 3/23/2021 8:44 PM
#130473
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TechnoNerd Valued member

Date Joined Feb 2021
Total Posts: 15
Thank you!

I understand the Build numbering convention.

My concern is that on Bullguard's Release Notes page the last entry is from November 2020 and for Build 387.

The current Build is 388

When will the Release Notes be updated with the current Build 388 ?

There have been 3 hotfixes already to build 388 as shown in my Bullguard Premium installation (21.0.388.3).

 
Posted 3/24/2021 1:16 PM
#130474
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
Thank you for the clarification! I will escalate this to get it fixed.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 4/7/2021 1:08 AM
#130475
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TechnoNerd Valued member

Date Joined Feb 2021
Total Posts: 15
I guess after 2 weeks we are going to need a bigger escalator!
Posted 4/30/2021 11:33 PM
#130484
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TechnoNerd Valued member

Date Joined Feb 2021
Total Posts: 15
Hello, Bullguard Forum Moderator



I really don't want to be a pest about my concerns on the lack of maintenance for Bullguard's Release Notes page. I understand that AV companies can elect not to publish the changelog for their current builds and many don't. But Bullguard continues to show their Release Notes which were last updated last November with Build 387. The current Build is 389.

I think that if Bullguard is not going to update the log going forward, the Release Notes page should be taken down or at least modified with a note to that effect. I am sure many customers are confused when they are directed to the Release Notes page and can't find the current Build. As I said, it is Bullguards prerogative not to publish the changelog anymore. Just take it down if that is the case.



Thank you!



A fairly new but loyal Bullguard customer.
Posted 11/7/2021 7:59 PM
#130548
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TechnoNerd Valued member

Date Joined Feb 2021
Total Posts: 15
Bullgard is again behind in updating the official Relese Notes page:



Current Release Notes (https://www.bullguard.com/about/release-notes)

Updated May 31 2021

Build 21.0.390



Current Running Build (as of Nov 7 2021)

Build 21.0.392 Hot Fix 1 (21.0.392.1)

 
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