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I can't see plugin addon of Bullguard and I can't see green tick near the link of google search

Posted 8/24/2021 11:00 AM
#130518
User avatar

Võ Phan Trung Member

Date Joined Aug 2021
Total Posts: 1
Hi everyone

Im using my acer laptop, using microsoft edge new version. But I can't see plugin of bullguard in addon of my browser. Besides, I can't see green tick near the link, when Im searching something on google. Could you help me?. 

So sorry Im from Vietnam so my English grammar is not good.

Thank you very much.
Posted 8/26/2021 7:49 AM
#130521
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
BullGuard doesn't use a plugin. The engine controls the browser directly.

The search ticks are indeed not displayed sometimes, in particular when Google updates the browser, Howeveer, even if the green checkmarks are not displayed, when attempting to reach a malicious website, your access will still be blocked by the engine, so you are still perfectly safe. This should be fixed automatically in an update, so there is no action to take on your part.

I apologize for the inconvenience.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

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