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High Storage Use

Posted 8/24/2021 1:46 AM
#130517
User avatar

JimFlib Member

Date Joined Aug 2021
Total Posts: 1
Hello, I'm experiencing an issue of high Storage use on my Google pixel 4 XL.



The app is currently using more than half my devices overall 64gb storage and I'm unable to delete the storage used. I also tried uninstalling but had an issue with admin access even though the app has been granted this permission
Posted 8/26/2021 7:45 AM
#130520
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
Welcome to our forum Jim. This issue has been solved. Please Uninstall the BullGuard application and reinstall it from Google Play Store. This will solve the storage use problem.

In order to uninstall it, you need to go to Settings > Security >  Device administrators and uncheck BullGuard as a device administrator from there. This should be checked so BullGuard can work as intended, but when uninstalling this needs to be unchecked.

I apologize for any inconvenience this caused you!
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

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You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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