remove backup items from msm

Posted 1/7/2018 4:17 PM
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dannyvw Member

Date Joined Jan 2018
Total Posts: 1

I've made a backup of my contacts but unintentionally also made a backup of my sms traffic. After seeing this mistake I wanted to erase the sms traffic from my backup. I have erased the sms in the phone and I took a new backup but the old sms message are still on my account. I see no way to erase them. How can I do this and erase one (or in my case) all sms messages from my backup?
Posted 1/12/2018 2:02 PM
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892
Hello and welcome!

Please contact support directly for this issue.
Andreea-Luciana Ostache
Support Team Leader

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