Thanks a lot fot an answer. I appreciate Bullguard support kindness. I suppose that support is remote help, so basically in some situatuins is usless because in many cases my clients are not able to turn on the pc or it is very highly infected. So that's why I have asked for CD/DVD removal tool. I mean, Bullguard is amazing software and sadly it is not well spread/known on the globe like others, only because "tiny" tools that make whole difference. Removable Boot CD/DVD, online scanner, or like Kaspersky has Kaspersky Removal tool, Norton - Power eraser etc.. and that things make software popular like your should be, not because selling only advertising like many of then, outside bright inside no light.. Your software works very well and it's shame you are not more famous like you should be in Cybersecurity world.
Well ofc you know better, but I think little things like removal tools, bootable antiviruses cd/dvd, maybe free version too, why not? That would increase your oopularity for 50% at least and people will heard about it and after using it will se how actually Bullgurd is. Man's best friend :)
Thanks once again for your answer and hope to hear positive answer. :)
Cheers!