Frequently Asked Questions

BullGuard Support offers you a wealth of resources


How do I change my account details?

You can change your account details (username, password and other details.) from the My Account section on our website as follows:

  1. Click on the My Account link and log in with your BullGuard username or password.


    Should you not remember your password, please click on the Forgot your password link and go through the password recovery steps. A complete guide on how you can reset your password can be found here.

    Should you not remember your username, please open the BullGuard application on your PC and select SETTINGS > General. You will see it there, as exemplified in the below screenshot. You can open the application from Start > All Programs > BullGuard and clicking on the BullGuard icon.




  2. Click on Change details in the My Account Details section.

    User account details panel

  3. Enter the new information in the corresponding fields and click on Save changes.

    Please note that after changing your username or password you must relog-in within the BullGuard application with the new account details to keep the application active. You can do so by following this guide.


Should you require any further assistance you can browse through the rest of our FAQs here or click on the Get help button and start a LiveChat or send us an email.

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