Frequently Asked Questions

BullGuard Support offers you a wealth of resources


How do I check my subscription status?

In order to check your subscription status, please login on the My Account website using your BullGuard username and password.

If you do not know your account details

Should you not remember your password, please click on the Forgot your password link and go through the password recovery steps. A complete guide on how you can reset your password can be found here.

Should you not remember your username, please open the BullGuard application on your PC and select SETTINGS > General. You will see it there, as exemplified in the below screenshot. You can open the application from Start > All Programs > BullGuard and clicking on the BullGuard icon.

Account panel

Next scroll down to the My Subscription section, in order to view the subscription status for your BullGuard products. You can hover over the "More information" icon on that page to learn more about them.

Subscription panel

In order to update your subscription status in the BullGuard application you need to open our application, select Settings from the top right hand corner of the BullGuard main window > General and click on Check status.

Account panel


Should you require any further assistance you can browse through the rest of our FAQs here or click on the Get help button below and start a LiveChat or send us an email.

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