Frequently Asked Questions

The most common questions asked by our customers


How do I recover my password?

To protect your account, no one has access to user passwords.  

If you have forgotten your password you will need to reset it. Here is how:

  •   1. Access the password reset form by clicking here.
  •   2. Enter your BullGuard username (email address) and click on the reCapcha checkmark.
  •   3. Press Recover password
  •   4. Open your email address Inbox and find the password recovery message.
  •      If you cannot find the password recovery email in your Inbox check your Spam folder(s) as well.
  •      The email will have the subject: BullGuard: Change of password
  •   5. In the email click on the red and underlined “link” word.
  •   6. That will open up a new webpage where you need to enter your new password twice and click on Submit.

You can also find a step-by-step guide with screenshots by clicking on this link.

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