Frequently Asked Questions

BullGuard Support offers you a wealth of resources


How do I install on an additional computer?

Before installing BullGuard:

A. please make sure that you have removed/uninstalled all other security software from the computer you are planning to install on. In order to learn how to uninstall an application from your PC.

Go to Start > Control Panel > Programs and Features and locate the security application in the list. Select it and use the Uninstall button.

Follow the uninstall prompts and restart your computer at the end.


B. Make sure you know your BullGuard username and password. You can test if you have the correct account details by logging in here. Should you not remember your account details

Should you not remember your password, please click on the Forgot your password link and go through the password recovery steps. A complete guide on how you can reset your password can be found here.

Should you not remember your username, please open the BullGuard application on your PC and select SETTINGS > Account. You will see it there as exemplified in the below screenshot. You can open the application from Start > All Programs > BullGuard and clicking on the BullGuard icon.




  1. Download BullGuard Internet Security from our website, here: For a step-by-step guide on how to download files using your browser click here.
  2. Run the BullGuardDownloader.exe file by double clicking it and follow the prompts. For a detailed step by step guide on installing see here.
  3. Login to BullGuard with your existing account (the e-mail address registered on the first computer)
  4. Allow BullGuard to download and implement the updates and restart your computer when asked.

After the reboot you are all set and BullGuard is installed and active on your computer.


Should you require any further assistance you can browse through the rest of our FAQs here or click on the Get help button below and start a LiveChat or send us an email.

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