In order to allow the transfer of the account to another device you will need to contact our Support Team through LiveChat or email by clicking on Get help with the following information:
- Licence key
- Mention that you are attempting a device swap
- If you already attempted registration on the new device mention the date of the attempt
- If you are also changing your phone number, mention the new phone number with country code
Should you require any further assistance you can browse through the rest of our FAQs here or click on the Get help button and start a LiveChat or send us an email.