Frequently Asked Questions

The most common questions asked by our customers


I have a persisting infection, what do I do?

Ransomware, spyware, virus, worm, trojan, bot. All of these are malware (malicious software), which have been named by the way they operate or the damage they do.

BullGuard will protect you from any of them, but there is no security program which can guarantee 100% protection.

So what do you do, in the unlikely situation of BullGuard not removing the infection? Click here to start a Live chat and we will assist you further.

We have trained technicians to assist you remove the infection, repair your system and repair any vulnerabilities which allowed the infection to bypass BullGuard.

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