BullGuard X BuGs X

Posted 8/5/2021 10:26 PM

#130509

Pc Member

Date Joined Jun 2021
Total Posts: 9

this problem in my computers and the support can't find solution to help me or fix the problem and i sure this a bug in bullguard software not problem in my PCs

i have 2 pc and see the problem Sometimes

i have latest update of windows 10 and latest update of drivers

i don't have any anther security program only bullguard

i reinstall the bullguard more than once

i reinstal the win

i try clean registre by glarysoft program and clean the browser by malwarebytes anti adware

i try install java

bios is latest update.

i send logs to support and can't find any problem

no any virus or spyware attack my pc but bullguard have a bugs in the interface pls change the interface or fix it

any way i love bullguard program and need report this bug to bullguard programmer

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Posted 8/20/2021 3:28 PM

#130514

Pc Member

Date Joined Jun 2021
Total Posts: 9

Pc wrote: this problem in my computers and the support can't find solution to help me or fix the problem and i sure this a bug in bullguard software not problem in my PCs

i have 2 pc and see the problem Sometimes

i have latest update of windows 10 and latest update of drivers

i don't have any anther security program only bullguard

i reinstall the bullguard more than once

i reinstal the win

i try clean registre by glarysoft program and clean the browser by malwarebytes anti adware

i try install java

bios is latest update.

i send logs to support and can't find any problem

no any virus or spyware attack my pc but bullguard have a bugs in the interface pls change the interface or fix it

any way i love bullguard program and need report this bug to bullguard programmer

links pic https://ibb.co/XCMJv0X

https://ibb.co/SfzDTNY

Posted 8/26/2021 7:31 AM

#130519

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892

Welcome to our forum!

To me this looks like a Visual C++ Redistributable issue, or put simply a User Interface issue. However, this is not a general problem, so I am inclined to think it's a local problem.

Install or re-install Visual C++ from the Microsoft page: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

Posted 8/27/2021 11:36 AM

#130522

Pc Member

Date Joined Jun 2021
Total Posts: 9

i try test and b@ck to you

Posted 8/27/2021 2:30 PM

#130523

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 892

Visual Studio, which is that you linked, is a programming environment developed by Microsoft.

Microsoft Visual C++ Redistributable is a set of libraries for the operating system, which programmers use to build Windows applications.

They are quite different things. Did you install the Visual C++ Redistributable 2015,2017 and 2019, from the link I gave you?

Furthermore, if the issue is not solved by installing or reinstalling these, then you must contact support, because they need to fully investigate your logs and escalate to the tecnical team if necessary.

Posted 11/6/2021 11:36 AM

#130547

Pc Member

Date Joined Jun 2021
Total Posts: 9

my problem is fixed in win 11 and the program work perfectly ***

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