The BullGuard products and services are part of NortonLifeLock Inc., a global leader in consumer Cyber Safety with a portofolio of brands including Norton, Avira and more. Learn more at

Getting alerts from AVG regarding trojan horse - do I have a problem?

Posted 9/29/2009 11:17 PM
User avatar

pors Member

Date Joined Nov 2016
Total Posts: 7
AVG is reporting I have two infections as follows:

[3]C:\System Volume Information\_restore{82401C86-FCCE-4EA8-9748-6C150AAA9305}\RP1149\A0221701.exe[/3]

[3]Trojan horse Generic14.BJCT[/3]

[3] [/3]

[3]C:\System Volume Information\_restore{82401C86-FCCE-4EA8-9748-6C150AAA9305}\RP1149\A0221701.exe\$JF\itune.exe[/3]

[3]Trojan horse Generic14.BJCT[/3]


[3]I have ran Malwarebytes' Anti-Malware and get a clean report. I have noticed a strange window popping up randomly asking if I want to do a system restore before visiting a site (random site, nothing in particular). I always x out of the prompt without doing anything. The next time I see this alert I will take a picture of the screen and attach to this message if that would be helpful.[/3]


[3]Hopefully someone will be able to tell me if this is something I should be concerned with; I am clueless.[/3]

[3]Thanks in advance.[/3]
Posted 9/30/2009 4:58 AM
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12974
Hello pors and welcome :smile:

Let´s see what´s running on your computer ->

Please follow this guide:


Follow the instructions and copy the logs here, in this Topic.

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />[/color]
Do not PM me with logfiles. They will be deleted.

  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Monday, July 4, 2022, 8:47 AM (GMT +2)
There are a total of 61,974 posts in 13,697 threads.
In the last 3 days there were 0 new threads and 0 reply posts.

Who's online

This forum has 38,684 registered members. Please welcome our newest member, james44.
39 Guest(s), 0 Registered Member(s) are currently online.