The BullGuard products and services are part of NortonLifeLock Inc., a global leader in consumer Cyber Safety with a portofolio of brands including Norton, Avira and more. Learn more at

Help! I can't retrive my backup files

Posted 3/20/2010 9:54 PM
User avatar

Sadiegirl Member

Date Joined Nov 2016
Total Posts: 2
My machine crashed when this trogan fakealert5 reared it's ugly head. I had to do an emergency recovery and consequently have lost all my data. My files are backed up online, and although I can get tothem, I can't put them back on my computer. The live support sent me details on how to backup, but the document doesn't tell you how to recover the files. Can anybody help me please as I have been trying to sort this out for three hours. Thanks
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Monday, July 4, 2022, 2:20 AM (GMT +2)
There are a total of 61,974 posts in 13,697 threads.
In the last 3 days there were 0 new threads and 0 reply posts.

Who's online

This forum has 38,684 registered members. Please welcome our newest member, james44.
44 Guest(s), 0 Registered Member(s) are currently online.