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Unable to access the internet after updating Trusteer

Posted 9/22/2014 6:49 PM
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 422
Hi there,

A small number of users have reported to us that they have encountered problems connecting to websites while using Trusteer EndPoint Protection(Rapport) and BullGuard.

If you are encountering the same issue, either disabled Rapport or open BullGuard, then go to Settings > click Advanced > General> Main and uncheck the "Allow BullGuard to protect its components against termination" box.

The issue will be fixed trough a hotfix in the next days.

We apologize for any inconvenience this have caused.

Best wishes!
Robert Mateescu
Senior Support Technician EN

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