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Help removing redirect virus. Hijackthis log attached

Posted 12/8/2008 2:50 AM
#69587
User avatar

tim48 Member

Date Joined Nov 2016
Total Posts: 2
I have seen a few other topics in the forum regarding a redirect virus that occurs when using internet search engines. I have downloaded and ran hijackthis exe and the log file is attached. What is the next step? I am not sure which registry entries that I can 'fix'. Any help is appreciated.

Thanks!

Tim
Post attachments:
Posted 12/8/2008 5:11 AM
#69598
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12974
Hello :smile:



Go to add/remove programs in controlpanel, and remove:

Viewpoint Manager Service



Reboot.





Download: CCleaner
[color=#0000ff>https://www.majorgeeks.com/download4191.html[/url]]https://www.ccleaner.com/[/color]

Once installed, run CCleaner click the Windows tab

Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files

System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data


Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok


Then click Run Cleaner (bottom right) then Exit

Reboot



Please download Malwarebytes' Anti-Malware:

[color=#0000ff>https://www.spywarefri.dk/downloads1/mbam-setup.exe[/url]



Or here:

https://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;pop&cdlPid=10878968[/color]



to your desktop.



Double-click mbam-setup.exe and follow the prompts to install the program.



At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch




Malwarebytes' Anti-Malware, then click Finish.



If an update is found, it will download and install the latest version.



Once the program has loaded, select Perform full scan, then click Scan.



When the scan is complete, click OK, then Show Results to view the results.



Be sure that everything is checked, and click Remove Selected.



When completed, a log will open in Notepad. Please save it to a convenient location.







NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.



Post malwarebyte log.





Don´t attach the logs - Thank you

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />[/color]
Do not PM me with logfiles. They will be deleted.


Posted 12/11/2008 3:51 AM
#69734
User avatar

tim48 Member

Date Joined Nov 2016
Total Posts: 2
Thanks a lot for the help! The problem is fixed!!
Posted 12/11/2008 6:46 AM
#69737
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12974
Great :smile:







Since this issue appears to be resolved ... this Topic has been closed.

If you need this topic reopened, please contact Me with the address of the thread.
Thank you !


[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />[/color]
Do not PM me with logfiles. They will be deleted.


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