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Registry edit issue Help !

Posted 5/16/2009 5:06 PM
#73541
User avatar

ken123 Member

Date Joined Nov 2016
Total Posts: 8
Hi guys I hope you can get me out of this one!!!!



My computer will not open some programs specifically sage

and I need to get into that badly !



When I click the program it starts to try and open and then nothing



I have a win xp prof dell precision any ideas would be gratefully received



Also cannot get into cmd prompt if that is a clue



Ps It has now stopped me getting into Itunes



Thanks



Ken
Posted 5/23/2009 2:31 AM
#73768
User avatar

Jintan Advanced member

Date Joined Nov 2016
Total Posts: 1049
Hello ken123,

Been a bit of a response delay, and not really sure this type request fits in with a Removal Tools forum, but if you still need help go ahead with the following scan steps please.


To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.


Download RSIT (random's system information tool) from here to your desktop, then click on the RSIT.exe to start the scan.

If necessary allow it to locate or download a copy of HijackThis as needed.

Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.

RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).

You can break logs into parts and use separate posts here when replying and posting the log files, if needed.
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