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Removal of antivirus 2008

Posted 12/5/2008 9:58 PM
#69473
User avatar

tadgh Member

Date Joined Nov 2016
Total Posts: 1
please help someone. i have gotten infected with a trojan/spyware. ANTIVIRUS 2008 it mascuarades as an antivirus program. avg free 8 installed and its behaving like a dead duck. any suggestions. the google results are deliberately confusing i think. so any REAL help. thanks
Posted 12/6/2008 6:47 AM
#69488
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12974
Download: CCleaner
[color=#0000ff>https://www.majorgeeks.com/download4191.html[/url]]https://www.ccleaner.com/[/color]

Once installed, run CCleaner click the Windows tab

Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files

System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data


Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok


Then click Run Cleaner (bottom right) then Exit

Reboot



Please download Malwarebytes' Anti-Malware:

[color=#0000ff>https://www.spywarefri.dk/downloads1/mbam-setup.exe[/url]



Or here:

https://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;pop&cdlPid=10878968[/color]



to your desktop.



Double-click mbam-setup.exe and follow the prompts to install the program.



At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch




Malwarebytes' Anti-Malware, then click Finish.



If an update is found, it will download and install the latest version.



Once the program has loaded, select Perform full scan, then click Scan.



When the scan is complete, click OK, then Show Results to view the results.



Be sure that everything is checked, and click Remove Selected.



When completed, a log will open in Notepad. Please save it to a convenient location.







NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.



Post hijackthis log along with Malwarebytes' Anti-Malware log




[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />[/color]
Do not PM me with logfiles. They will be deleted.


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