Frequently Asked Questions

The most common questions asked by our customers


What is happening with my payment?

An order can take more or less time to complete, depending on the payment method selected for it.

Some payment methods such as ones through credit card or debit card will be authorized immediatly and your purchase will be confirmed, even if the transaction actually takes place later in the background.

Other transactions, such as Wire transfers, or PayPal, require you to perform the payment by yourself and the payment process itself. In this case, may take a longer period of time to complete.

The BullGuard subscription corresponding to such an order will only be fully extended after the entire amount reaches our account.

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